Shipping and Delivery Policy
At Saurya Safety, we are committed to ensuring a smooth and reliable shipping experience for our customers. Whether you’re ordering industrial safety products, gloves, or cutting tools, we strive to get your order delivered promptly and in excellent condition.
Order Processing Time
- Quick Order Handling: All orders are processed within 1-2 business days of confirmation, excluding weekends and public holidays.
- Order Confirmation: Once your order is placed, you’ll receive an email confirmation with your order details.
- Custom Orders: For custom or bulk orders, processing time may vary. We will communicate timelines transparently in such cases.
Shipping Time
- Standard Shipping: Delivery typically takes 3-7 business days depending on your location.
- Express Shipping: For urgent requirements, we offer expedited shipping options at an additional cost. Delivery time for express shipping is usually 1-3 business days.
- Remote Areas: Shipping to remote locations may take slightly longer; we will notify you of any delays.
Shipping Partner and Tracking
We partner with reliable courier services to ensure timely and secure delivery. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the shipment status in real-time.
Additional Notes
- Shipping Costs: Costs are calculated based on the order weight, size, and destination during checkout.
- Damaged or Delayed Shipments: In the rare event of a delay or damage during shipping, our customer support team is available to assist you with a resolution.
At Saurya Safety, your satisfaction is our priority. For any questions regarding shipping or to track your order, please contact our support team at support@sauryasafety.com or call us at +91 22 4065 5555. We are here to help!