1. Use of This Site
Welcome to www.sauryasafety.com (“Site” or “Saurya Safety”). This Site is owned and operated by Saurya HSE Pvt Ltd, a company incorporated under the Companies Act, 2013, having its registered office at C-112A, Kailash Business Park, Veer Savarkar Marg, Mumbai – 400079, India.
You may access this Site via a computer, mobile phone, or other electronic device. These Terms & Conditions govern your use of the Site and apply regardless of the mode of access. The Site is intended solely for personal, non-commercial use and informational purposes.
Your use of the Site is governed by these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Cancellation, Refund & Return Policy (collectively, the “Policies”), as amended from time to time. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Policies.
If you do not agree with any part of these Terms or Policies, please do not use the Site.
Saurya Safety reserves the right to modify these Terms and Policies at any time without prior notice. Changes shall be effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the revised Terms.

2. Privacy Practices
We value your privacy. Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to such collection and use in accordance with the Privacy Policy.

3. User Account
This Site is intended for use by adults. Any minor accessing the Site must do so under parental or guardian supervision.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. If you suspect unauthorized access, please notify us immediately at support@sauryasafety.com.
Saurya Safety reserves the right to suspend or terminate accounts, without notice, if these Terms are violated or if deemed necessary in the company’s best interest.

4. Product Use & Services
Products and services offered on the Site are intended for personal and/or professional use only. Products or samples provided by Saurya Safety may not be resold for commercial purposes.

5. Product & Service Recommendations
Any recommendations provided on the Site are for informational purposes only and do not constitute endorsement or guarantee by Saurya Safety.

6. Cancellations, Refunds & Returns
Returns or exchanges are accepted only if the product delivered is damaged or defective.
To report such issues, please email support@sauryahse.com with complete details.

7. Mode of Payment
Payments on the Site may be made using:
Credit Cards
Debit Cards
Net Banking
UPI
All online payment options are instant and recommended for faster order processing.

8. User Content
Any content shared by users—including text, images, reviews, or communications (“User Content”)—is the sole responsibility of the user.
You agree not to post content that:
Is unlawful, harmful, defamatory, obscene, or offensive
Infringes intellectual property rights
Violates applicable laws
Harms minors
Contains malware or malicious code
Saurya Safety reserves the right to remove or refuse any User Content that violates these Terms.
Requests for User Content deletion may be sent to support@sauryasafety.com and may take up to 30 business days to process.

9. Intellectual Property Rights
All trademarks, logos, content, designs, and materials on the Site are the intellectual property of Saurya HSE Pvt Ltd or respective third-party owners. Unauthorized use is strictly prohibited.
No license is granted except for limited personal, non-commercial use.

10. Limited License
Saurya Safety grants a limited, non-exclusive, revocable, and non-transferable license to access and use the Site for personal purposes only. The license may be revoked at any time without notice.

11. Representations & Warranties
The Site and its contents are provided “AS IS” without warranties of any kind. Saurya Safety shall not be liable for inaccuracies or interruptions in Site availability.

12. Third-Party Links
The Site may contain links to third-party websites for convenience. Saurya Safety does not endorse or control these sites and is not responsible for their content or practices.

13. Termination
Saurya Safety may terminate or suspend access to the Site at any time without notice. Upon termination, all downloaded materials must be destroyed.

14. Indemnity
You agree to indemnify and hold harmless Saurya Safety from any claims, damages, or losses arising from your use of the Site or violation of these Terms.

15. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Courts in Mumbai shall have exclusive jurisdiction.
Any disputes shall be resolved through arbitration in accordance with the Arbitration & Conciliation Act, 1996. The seat of arbitration shall be Mumbai.

16. Site Security
You are prohibited from attempting to breach Site security, misuse systems, transmit malware, or engage in unauthorized access. Violations may result in civil or criminal action.

17. Entire Agreement
These Terms constitute the entire agreement between you and Saurya Safety regarding Site use and supersede all prior communications.

18. Grievance Officer
In accordance with the Information Technology Act, 2000:
Grievance Officer: Sunita Chandwani
Email: support@sauryasafety.com

19. Contact Information
Customer Service Desk
📧 Email: support@sauryasafety.com
📞 Phone: +91 22 4065 5555
🕒 Working Hours: 10:00 a.m. – 6:00 p.m. (Working Days)